DEFINITIONS

The following terms shall have the meaning given to them below:

  • CONTENTS: All information, of any nature or nature, own or third parties that appears or is offered through the "web" site.

  • COOKIES: Set of characters that are stored on the hard disk or in the temporary memory of a user's computer when accessing the pages of certain websites.

  • LINK (LINK): Internet addresses that serve to jump from one information to another, or from one server to another, when browsing the Internet.

  • HACKER: A person who enjoys reaching a deep knowledge about the internal functioning of a system, a computer or a network of normally unrelated computers.

  • INTERNET: global telecommunications network that, through various computer programs and communication protocols, facilitates the connection between computers and the exchange of information.

  • WEB PAGE: set of information expressed in digital format and distributed in various pages interconnected through "hypertext" and "hypergraphic" technology, and to which third parties can access, through the Internet.

  • SERVER: computer system that provides resources to other computers connected to it through a network.

  • WEB PORTAL: Internet entry point where the contents of the owner are organized and concentrated.

  • USER: any person who accesses or navigates through a web portal.

TITULARITY OF THE PORTAL

In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce of Spain, we inform you that this WEB PORTAL is property of Coreplus Consultoría, SL (hereinafter COREPLUS), with Tax Identification Code B- 27783232 and address at Port Service of Bouzas, S / N Ciserpo, Nave 4, 36208, Vigo (Pontevedra), registered in the Mercantile Registry of Pontevedra in Volume 3853, Folio 90, Sheet PO-54400.

ACCEPTANCE OF THE CONDITIONS OF USE OF THE PORTALS

The present legal conditions and privacy policies and use of the WEB PORTAL, together with the general contracting conditions of the services provided through it, as well as any other conditions that may be established for such purposes, are intended to regulate and inform the USER of his use of the WEB PORTAL. The simple access and navigation of the WEB PORTAL implies the acceptance and knowledge of the legal warnings that are collected here, but not the establishment of any type of contractual relationship with the USER.

This WEB PORTAL is governed by the regulations exclusively applicable in Spain, being subject to it, both nationals and foreigners who use this website.

PRIVACY AND DATA PROTECTION

From MARIA NATALIA  we want to offer you a safe and reliable browsing experience and service. Therefore, we have implemented this privacy policy that complies with the security measures required by the European Regulation 679/2016, of April 27, concerning the protection of individuals with regard to the processing of personal data (in forward, RGPD) and the Organic Law 3/2018 of December 5, on Data Protection and Guarantees of Digital Rights (hereinafter, LOPDGDD).

RESPONSIBLE FOR TREATMENT

The USER who provides personal data through this Ethical Channel (hereinafter, "CHANNEL") is informed that the processing of their data is carried out by MARIA NATALIA (hereinafter, GESTORIA AMES ) as Responsible for the Treatment, with CIF 76410912J and registered office in RÚA AGRO AGRO DO MEDIO 9BIS, LOC 8 / 15895 - AMES (CORUÑA, A) .

PURPOSE OF THE TREATMENT

GESTORIA AMES  treats the personal data of the USERS in order to manage, investigate and resolve communications in relation to the alleged commission of actions within the organization that may be contrary to the Code of Ethics of GESTORIA AMES  or the Law.

For this purpose, and to fulfill this purpose with all the guarantees, we collect the following information:

  • Identifying data of the USER: Name, Surname and email (in case you want to identify yourself in it).

  • Description of the fact that involves the violation of the Code of Ethics, laws, procedures and / or standards of GESTORIA AMES , including all data and relevant details.

  • Information about the identity of the people involved in the event.

LEGITIMATION FOR DATA PROCESSING

The legitimacy of the processing of your data is based on the legitimate interest of {COMPANY NAME} in investigating possible irregularities, breaches or behaviors contrary to the Code of Ethics of {COMPANY NAME} or the Law, and is based on a legal obligation. , requesting the acceptance of the privacy policy and the consent requested prior to sending the communication.

COMMUNICATION OF YOUR DATA

The data will be communicated to the following entities:

  • Providers of computer services and consultancy in regulatory compliance of GESTORIA AMES , that for the development of their functions have to access personal data.

This access will not be considered in any case as a communication of your data by GESTORIA AMES to third parties, but it must be understood as a mere provision of a service, becoming what the RGPD calls treatment managers.

In all these cases GESTORIA AMES it has signed with these third parties the data processing contracts legally enforceable.

  • State Security Forces and Bodies, Public Administrations with powers over the actions communicated, Courts of Justice and other jurisdictional organs, in the cases foreseen in the Law and for the purposes defined therein.

In addition, for these purposes, we inform you that there are no international transfers of personal data.

DURATION OF DATA PROCESSING

Your data will be kept for the time necessary for the investigation of the facts reported, taking into account that:

  • Communication not registered: If within 48 hours the USER does not validate the communication by clicking on the link (link) attached to the email that automatically sends the CHANNEL to the address provided by the USER, it will not be registered and all data they will be erased from the system automatically.

  • Communication filed without processing: If the communication does not comply with the formal requirements, refers to a doubt, query or complaint without involving an infringement, is manifestly irrelevant or does not present evidence of an infraction, all data will be deleted from the system.

  • Communication admitted for processing of research: In compliance with the provisions of article 24 LOPDGDD the data will be kept for a period that may not exceed three months after the date of completion of the investigation procedure. Once this period has elapsed, the information will be archived. This does not apply to cases in which disciplinary and / or judicial proceedings have been initiated against the person involved, the person who made the communication or a third party, in which case the data may be kept for the time required by the applicable legislation. and until they prescribe the possible liabilities derived from the communication.

YOUR RIGHTS

Any person who provides us with their information has the following rights:

  • Get confirmation about whether we are treating personal data that concerns you. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

  • Request the limitation of the processing of your data or its portability under the conditions provided in the RGPD, in which case we will only keep them for the exercise or defense of claims.

  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. If you have granted consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. In these cases, we will stop treating the data or, where appropriate, we will stop doing so for that specific purpose, except for compelling legitimate reasons or the exercise or defense of possible claims.

  • To exercise such rights can they be addressed, including a photocopy of your ID or other document equivalent identification, the controller at the address listed at the beginning of this document, cuy you contact details are:

    • {channel_so_contact}

    • {channel_so_direction_lopd}

    • info@gestoriaames.com

    • 981942535

  • Faced with any violation of your rights, especially when you have not obtained satisfaction in its exercise, you can file a claim with the Spanish Agency for Data Protection (contact data accessible at www.agpd.es) or another competent control authority. You can also get more information about your rights by contacting those agencies.

    In general, all USERS can freely access the CHANNEL. However, access to the CHANNEL to formalize a communication, provide information or consult the status of a previous communication, is limited by the USER registration with the requested information and the assignment to it of a user code and an access password. The user code and password are personal and non-transferable and should not be shared with third parties. The USER undertakes to make diligent use of both and keep them secret, assuming full responsibility for the consequences of their disclosure.

    In anonymous communications, by not entering personal data, the user code and access password can not be sent by email to the caller and will only be displayed on the screen at the end of the communication process, in order that the caller I can copy them to access in the future.

    If the USER suspects or knows that he is being impersonated and a third party is accessing the CHANNEL with his access data, he must inform {channel_so_commercial_name} as soon as possible.

SECURITY MEASURES IN DATA COLLECTION

In order to safeguard the security of your personal data, GESTORIA AMES  is committed to maintaining the security and confidentiality of the data provided and, in particular, of the data of the USERS that carry out a communication through the CHANNEL, preventing access to them by those who caused the communication by the alleged commission of actions within the organization contrary to the Law or the Code of Ethics of the entity. For which, {channel_so_commercial_name} has adopted the legally required security levels of protection of personal data and used the technical means at its disposal to prevent loss, misuse, alteration, unauthorized access and theft thereof, although absolute security does not exist.

Likewise, GESTORIA AMES  informs you that all our staff, whatever the phase of the treatment in which you intervene, have adopted the commitment to treat your data with the utmost zeal and confidentiality. For more information about the procedure applied to a communication, consult the Channel Protocol , available in the Help section of the CHANNEL.

MODIFICATION OF THIS PRIVACY POLICY

GESTORIA AMES  reserves the right to modify this privacy policy to adapt it to future legislative or jurisprudential developments, as well as to future uses that it plans to make of the personal data of the USERS of the CHANNEL. In the event that such modification affects you in relation to the processing of your data, for example, because you are going to perform some additional treatment, we would notify you.

However, it is recommended that the USER read the Legal Notice of the CHANNEL each time he / she will access it.

 

SERVICE OF THE PORTALS

COREPLUS reverses the right to modify the contents of the WEB PORTAL, remove information or disable USER accounts, as well as interrupting access to the WEB PORTAL at any time and without prior notice, either for technical reasons, maintenance, failures in the electricity supply, internet, or any other reason. This interruption may be temporary or definitive, in which case it will be made known to the USERS who may suffer the loss of data associated with the service.

 COREPLUS, although it has taken reasonable measures to ensure that the information contained in the WEB PORTAL is correct and has integrated a security system in order to maintain the confidentiality and integrity of customer data, can not guarantee absolute reliability or availability of the WEB PORTAL, nor of its contents given the continuous advance of the technology and, consequently, the USERS use them for their own account and risk without being able to demand any responsibility from COREPLUS in this regard.

USE OF THE PORTALS

COREPLUS owns the intellectual and industrial property rights reflected in the WEB PORTAL, as well as all the elements contained in it. The USER undertakes to respect these rights.

It is forbidden to modify, copy, reuse, exploit, reproduce, transform, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, treat or distribute in any way all or part of the contents of the WEB PORTAL for commercial purposes, if you do not have the express written authorization of COREPLUS. It is forbidden, in the same way, to modify or delete material or contents whose rights CORPLUS reserves.

Those responsible for the web portal that create links with the WEB PORTAL must inform COREPLUS by email to the following address: dpd@coreplus.es . Said connections will not imply any type of association or participation with the connected entities. COREPLUS reserves the right to deny such access at any time.

 In the event that any USER of the WEB PORTAL understands that the content or services provided by the linked websites are illegal, violate values or constitutional principles, or injure goods or rights of the USER or a third party, please communicate it to the following address: dpd@coreplus.es

TECHNICAL MEANS

All technical means necessary to access the PORTALS and the provision of services offered through COREPLUS will be the sole responsibility of the USER, as well as any taxes or other expenses to which the provision of such services give place.

DISPUTE RESOLUTION

The relations established between the USER and COREPLUS, owner of the PORTALS, will be governed by the provisions of current regulations regarding the applicable legislation and the competent jurisdiction. Notwithstanding any controversy, for cases in which the regulations allow the parties the possibility of voluntarily submitting themselves to a jurisdiction, the USER and COREPLUS expressly waive any other jurisdiction that may correspond to them and submit themselves to the Courts and Tribunals of the city of Vigo, in the province of Pontevedra.

In any case, the rules of the Spanish Legal System shall apply.